Effective Date: April 20, 2026

Medicruz Medical Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.medicruztampa.com, use our services, or engage with us.

1. Scope and Consent

This Policy applies to information collected through our website, mobile applications, and other digital or offline channels (such as phone or email). By using our services, you consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with these terms, please do not access the site or use our services.

2. Information We Collect

We collect information that identifies you personally (“Personal Data”) and information that does not identify you (“Non-Personal Data”).

Information You Provide

We collect data you manually provide when you book services, subscribe to newsletters, or contact us. This includes:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information

Browser and Device Data

We automatically collect:

  • IP address
  • Operating system
  • Browser type
  • Pages visited and interactions

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and support marketing efforts. You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our medical and wellness services
  • Process transactions and appointments
  • Communicate with you for customer support and updates
  • Improve our website and services
  • Protect against fraud and unauthorized access

4. SMS and Text Messaging

Your consent to receive SMS messages is strictly for communication purposes with Medicruz Medical Clinic.

  • No Third-Party Sharing: SMS consent and phone numbers are not shared with third parties or affiliates for their own marketing purposes.
  • Opt-Out: You may unsubscribe at any time by replying STOP to any message. For assistance, reply HELP.
  • Costs: Message and data rates may apply. Message frequency varies depending on your interaction with us.

5. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., payment processors, analytics tools)
  • Legal authorities when required by law
  • Successor entities in the event of a merger, acquisition, or asset sale

We do not sell your personal information.

6. Data Security and Retention

We implement administrative, technical, and physical safeguards to protect your personal information.

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data

You may opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised Effective Date.

10. Contact Us

If you have questions or would like to exercise your privacy rights, please contact us:

📧 Email: info@medicruztampa.com
📞 Phone: (813) 348-3946
📍 Address: 2309 W Dr Martin Luther King Jr Blvd STE 2, Tampa, FL 33607